updated 28 June 2021
In-person appointments for patients with respiratory symptoms
Patients with respiratory symptoms are required to show evidence of a negative COVID-19 test received within 3 days, or 72 hours, of their appointment time. Patients are strongly encouraged to book a Telehealth appointment before attending for a face to face appointment. Please see below.
Limits to number of patients in consultation rooms at a time
We are also limiting the number of people allowed in a consultation room at one time. We ask that patients do not bring other people, including children, with them to their appointment wherever possible. In the case of appointments for children, we ask that only one parent accompanies a child to their appointments at a time.
Telehealth for respiratory symptoms
If you are experiencing any respiratory symptoms including fever, cough, runny nose, sore throat you will be required to book a Telehealth appointment before you can come in for a face to face appointment, unless you have received a negative COVID test in the past 3 days.
If you require a physical examination in person, your doctor will arrange this with you over the phone. You will only be charged one private fee, even if two consultations are required.
You can book your Telehealth consultation online or via the AMS Connect App. You will be required to provide your credit card details, but will not be charged until after your consult. You will need to claim your own Medicare rebate using the invoice sent to your email.
I'm fully vaccinated against COVID-19, do I still need to get a negative COVID-19 test if I have respiratory symptoms?
Yes. Unfortunately, no vaccine is 100% effective. It is therefore still possible to contract COVID-19 and spread COVID-19 to others. To protect vulnerable members of our community, the respiratory policy applies to all patients.