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Results & Recalls

At Double Bay Doctors, we provide a streamlined approach to managing your results and ongoing healthcare. 

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SMS RESULTS NOTIFICATIONS

At Double Bay Doctors we use a secure SMS system to notify you of the outcome of your test results. Our reception team do not have the ability to send, or give out results, so there is no need to contact us over the phone.
 
Please allow five business days to receive an SMS update on your results. Please note that the processing time for results may be longer for certain tests. If you are waiting on a range of test results, note that you will not receive an SMS notification until ALL test results have been received and reviewed by your doctor. Please discuss this with your GP during your initial consultation.

See below for information on how to request a copy of your results.

How we manage results
 

  1. Your results will be reviewed by your doctor;

  2. Your doctor will determine if your results:

    1. Require no further action,

    2. Are non-urgent but require follow up,

    3. Urgently require follow up.      

  3. Once your doctor has reviewed all of your test results, you will receive a secure SMS notifying you whether you need to return to see your doctor.

 
If your doctor has not requested a follow-up consultation and you are still experiencing symptoms, or have further questions or concerns, please book online with your doctor for further review.

REQUEST A COPY OF YOUR RESULTS

There are several ways to obtain a copy of your results. We encourage you to explore the free options below or alternatively, you can submit a request to our team.

Our team can only assist with requests for tests performed more than 3 business days ago, or where you have already received an SMS from your doctor.

RECALLS

We are committed to preventative care and from time to time you may be contacted via our automated SMS system in relation to repeat tests, immunisations and routine health screening.

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