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Contact

Appointments 

The best way to book, cancel and manage appointments for you and your family members is via the AMS Connect app or book online here. 


Patient Enquiries
 

Have a question? Simply complete one of the online enquiry forms below, and a member of our team will get back to you as soon as possible. Submitting a form ensures your enquiry is directed to the best person to assist you, with response times generally within 2 business days.

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If you’re unable to complete a form yourself, please call us, and one of our friendly receptionists can assist you by completing a form on your behalf.

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Healthcare Practitioner Enquiries
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If you are a healthcare practitioner and you would like to send us patient correspondence, please do so via:

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  1. Argus

  2. HealthLink: EDI code - dblbaydr

  3. Email: reports@doublebaydoctors.com.au

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Looking for more information? Browse the pages below:

OPENING HOURS

Monday - Thursday
8.00am - 8.30pm

Friday
8.00am - 5.00pm

Saturday - Sunday
8.00am - 2.00pm

For assistance after hours, please call:

+ 13Sick on 137 425, or
+ (02) 9328 3100​

FEEDBACK AND COMPLAINTS

​If you’d like to share how your experience at the practice went, we'd love for you to leave us a review here.

 

If there was something we didn't get quite right, we'd appreciate the feedback and opportunity to discuss it with you.

 

Please fill out our feedback enquiry form here.

 

Complaints can also be lodged directly with the Health Care Complaints Commission NSW (HCCC) via the below channels:

 

Web: https://www.hccc.nsw.gov.au/

Email: hccc@hccc.nsw.gov.au

 

Phone:(02) 9219 7444

1800 043 159 – Toll Free (NSW only)

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