Fertility advice
Contact
Do you have a question?
Simply lodge an online enquiry, and a member of our team will get back to you as soon as possible. Lodging an enquiry through the Contact Us portal ensures your enquiry is handled efficiently by the right member of our team. Please note that reception no longer handles general enquiries over the phone.
If you require special assistance and are unable to lodge an enquiry yourself, please call us, and one of our friendly receptionists can assist to lodge an enquiry on your behalf.
Healthcare Practitioner Enquiries
If you are a healthcare practitioner and you would like to send us patient correspondence, please do so via:
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HealthLink: EDI code - dblbaydr
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Upload clinical correspondence directly here
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Email: please phone our reception team to obtain our
report delivery email address
Please call us if:
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You require assistance booking an appointment
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You are healthcare practitioner
All other patient enquiries must be lodged via the Contact Us portal above. This ensures your enquiry is handled by the right member of our team. Please note that reception no longer handles general enquiries over the phone.
FEEDBACK AND COMPLAINTS
If you’d like to share how your experience at the practice went, we'd love for you to leave us a review here.
If there was something we didn't get quite right, we'd appreciate the feedback and opportunity to discuss it with you.
Please fill out our feedback enquiry form here.
Complaints can also be lodged directly with the Health Care Complaints Commission NSW (HCCC) via the below channels:
Web: https://www.hccc.nsw.gov.au/
Email: hccc@hccc.nsw.gov.au
Phone:(02) 9219 7444
1800 043 159 – Toll Free (NSW only)