At the time of booking your appointment, you will be required to supply credit/debit card details (VISA or Mastercard) to confirm your appointment. A $1.00 card validation payment will be processed at the time of booking and voided following your consultation.
Your credit/debit card will be charged if:
You have booked a telehealth appointment or will not be attending the practice physically for your appointment,
You incur a cancellation fee by not providing the required notice for cancelling or changing your appointment,
If you are unable to provide an alternative payment method at the time of your appointment,
If you forget to pay following your consultation, and/or
For the payment of outstanding accounts.
Cancellation fees for GP appointments
Please provide us with 3 hours notice if you wish to cancel or change your appointment with your doctor.
Any cancellations or changes to appointments within 3 hours may attract the following cancellation fees:
Standard (15-minute) appointment: $40
Long (30-minute) appointment: $80
Please note that some appointment types, such as antenatal and mental health consultations, may be automatically booked as 30 minutes with your GP. Please contact our reception team for clarification if needed.
All cancellation fees will be charged against the credit card details that you provided at the time of booking.
Double Bay Doctors is a private practice, and does not offer bulk-billing.
Patients eligible for a Medicare rebate will receive their rebate into the bank account linked to their Medicare within 1-2 business days.
How to update your bank account details with Medicare:
Phone: 132 011 (available 24 hours)
In Person: At your local Medicare service centre
Pension card holders
Double Bay Doctors is a private practice.
Appointments for Pensioners aged 65 years and older attract a reduced gap fee of $35 from Mon to Fri before 6PM.
Please refer to the table above.
Childhood immunisation appointments attract a $55 gap fee and involve:
A dedicated nurse appointment: including growth and measurement checks.
A vaccine component with both the nurse and your GP.
A dedicated 15 minute appointment with your GP following vaccinations, who will conduct a thorough Blue Book check, and will give you the opportunity to discuss any developmental concerns, referrals, prescriptions, etc.